Get in touch

Contact our team about routes, group travel and special requirements.

Email support

support@thaitransfers.com

Urgent pickup assistance

+66 6 4959 1298

Help us plan your journey

Include your pickup point, destination, date, flight number, passenger count and luggage requirements. Tell us in advance about child seats, pets or oversized items.

Changes to an existing journey

Use the contact details on your booking confirmation and get in touch as soon as your plans change. Include your original travel details so the team can identify your journey.

Journey FAQ · Cancellation and changes

A SMOOTH ARRIVAL

Find your airport meeting point

Open the guide for your arrival airport. Your driver will meet you at the designated airport meeting point with a name board. At hotels, the meeting point may be reception.

Follow the meeting instructions on your booking confirmation.

TRAVEL WITH ROOM TO RELAX

Not sure which vehicle fits?

Compare the passenger and suitcase limits on each card. Allow a seat for every traveller, including children. Tell us about oversized luggage or special requirements so we can help you choose.

Read the journey FAQ →

Airport meeting guide