Safety and care on Bangkok journeys
A well-planned journey starts before pickup. Clear contact details, enough space and the right meeting instructions make travelling with your group easier.
Choose suitable space
Allow a seat for every traveller, including children. Compare suitcase limits and tell the team about oversized bags or equipment. Discuss a larger vehicle or more than one vehicle with the team if your group or luggage exceeds the listed limits.
Request child seats ahead
Give the team your child’s age and size before the journey so a suitable seat and its availability can be checked. Use the appropriate restraint for each passenger and fasten seat belts before the vehicle moves. Keep essential items within reach and check that everyone is ready before leaving the pickup point.
Keep arrival details together
Provide your flight number and a phone number where you can be reached. Drivers and staff monitor flights and may reassign a driver after a long delay so a vehicle remains scheduled for your arrival.
Meet at the agreed place
Follow the airport meeting guide and the instructions supplied with your booking. If you cannot find your driver, use the contact details provided for your journey. Inform the team promptly if your travel plans change.
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